Esoteric Hydroponics Ltd was born from a dream; to boldly grow where no one had grown before, and to boldly grow with a technology that no one had used before! So this dilemma had evolved and a solution needed to be found. A new hobby was discovered and quickly adopted; over time this hobby inspired a passion of great joy and wonderment. Life was looking good! Then the illumination came, if this hobby could be turned into a profession maybe life would get even better. In 1997 Esoteric Hydroponics was created. The aim was to bring nature and technology together for the benefits of anyone that was interested.
Twenty years later we have grown into one of Britain's leading hydroponics retailers. Esoteric Hydroponics has supplied Universities, Schools, Government, Television, Film, Hotels, Restaurants, Offices, Nurseries, Artists, Local Councils, and last but not least, the great General Public. Since 1997 we have earned the respect and trust of growers across the UK, Europe and the rest of the world, safe in the knowledge of straightforward sound advice and our unparalleled range of quality hydroponics equipment and accessories.
Esoteric Hydroponics is now inviting you to join us so you too can find out the enjoyment that hydroponics can bring to your life. You will find us very easy to do business with, and as helpful as we possibly can be. Our range of equipment carries a "no quibble guarantee" to ensure your complete satisfaction.
Our aim is to earn your respect as we respect you, and to supply you with the very latest and the very best hydroponics equipment.
We believe that we have the biggest and most comprehensive range of hydroponics equipment available anywhere to date, offering you unsurpassed quality, service, backup and support.
Hope this reaches you well, and brings into your life the inspiration it brought into ours.
Esoteric Horticulture Ltd.
Esoteric Order Fulfilment Promise
At Esoteric, when you place a order with us, you can be assured you will get the best service possible.
We want you to have the confidence when placing an order, there won’t be unforeseen problems which is why we’re introducing a new order fulfilment for all orders. This ensures that when ordering from us, you don’t have to wait for your items if they’re not available.
If a product is not available, where possible, we will provide an alternative product that is of equal or greater value than the one ordered, so there are no delays and that you have everything you need when your order is delivered.
And don’t worry if you would rather wait for the original item(s), as we will get in touch with you prior to doing this to make sure you are happy with any replacements we propose.
If we are unable to get in touch, we will despatch your items without a replacement and the original product placed on back order and despatched as soon as it is available.
This ensures that you can order from us in complete confidence and get your entire order first time around.
Terms and Conditions
- You will be contacted within 24 hours once we know your items are on back order. Please check your emails, and your spam folder in particular
- The 24 hour contact will be made during shop hours Monday-Friday 9.00-5.00
- You will be offered the most suitable alternative should your item be out of stock at time of purchase
- We will be in touch with you before any substitutes are shipped
- The replacement item will be of equal or greater value than the product originally ordered
- If you’re made aware that a product is currently out of stock at the time of purchase, you won’t be eligible for an upgrade
- Your goods will be held for 24 hours until we receive confirmation from yourself regarding a product swap
- Once a replacement item is confirmed, we cannot make any changes to your order as your order will be sent to be picked, packed and despatched
- We cannot be held liable for any conflicts and resulting damages, once a replacement item has been agreed upon. To ensure a replacement item is compatible with the rest of the order, please discuss this with one of our team
- If you would like a refund for one of the items we have substituted, we can offer this up to the value of the original item ordered
- If there is no suitable alternative, we will provide an ETA on the original product ordered
- Upgrades can only be applied to individual or standalone products as we are unable to upgrade kits
- The rest of our website’s terms and conditions apply
- This Order Fulfilment scheme starts on 6/1/2021